Telcos begin disconnection of phone lines not linked to NIN
Telecommunications operators are expected to start disconnecting mobile telephone lines that are not linked to National Identification Numbers, following the expiration of the September 14 deadline set by the Nigerian Communications Commission.
The NCC said in a statement in August that it expected that no SIM card would remain active without a verified NIN from September 15.
The telecom regulator had encouraged subscribers who were yet to complete their NIN-SIM linkage or have faced issues due to verification mismatches to visit their service providers promptly to update their details before the deadline.
As of March 2024, data from the NCC showed 219 million active lines across mobile networks such as MTN, Glo, Airtel, and 9mobile, with 153 million already linked to NIN. This leaves approximately 66 million unlinked lines at risk of disconnection.
Between July 28 and 29, millions of lines were temporarily barred due to unverified NINs, causing widespread disruptions in the country. The NCC had reversed its decision, giving subscribers more time to comply. However, with the deadline now expired, disconnections will commence.
Speaking to The PUNCH, an NCC official, who requested anonymity as he was not authorised to comment on the matter, dismissed any possibility of an extension.
“We will disconnect anyone who refuses to comply; the grace period is over. The reason why we extended the last time was the misconception of Nigerians who claimed that the NCC wanted to frustrate the August 1 protest.”
The official clarified that the commission has no intention of deliberately disconnecting subscribers. “A significant number of Nigerians have opted not to link their SIMs to their NIN for various reasons.
“While there may be challenges at the Centres, it remains crucial to revisit and complete the process. Let me be clear—there will be no further extensions,” the official emphasised.
A few weeks ago, subscribers expressed frustration over the challenges they face in uploading their details on the National Identity Management Commission portal.
The President of the National Association of Telecommunications Subscribers, Adeolu Ogungbanjo, described the situation as “terrible” after visiting some telecom centres, including MTN and Airtel.
He told our correspondent earlier that the existing portal challenges are obstructing the timely completion of the NIN-SIM linkage, adding, “Without immediate action, subscribers will struggle to meet the deadline.”
He pleaded that the NCC should consider extending the deadline due to the technical issues that marred the process of registration last week.
“NCC must be commended after a series of extensions but I believe they can still do that for maybe one week,” he told Sunday PUNCH.
In March, the NIMC and NCC strengthened their partnership to streamline the NIN-SIM linkage process. Both agencies launched public awareness campaigns, stakeholder training, and the dissemination of accurate information to help citizens comply with the directives.
According to financial results from the first half of 2024, MTN Nigeria and Airtel Africa barred a combined 13.5 million lines for non-compliance with the NIN-SIM linkage directive.
MTN reported it had blocked 8.6 million lines, while Airtel stated that 8.7 million of its customers had completed verification.
The compulsory linkage of NIN with SIM cards began in December 2020, when the government ordered telcos to bar unregistered SIMs and those without NIN links.
Following multiple deadline extensions by the NCC since December 2023, April 15, 2024, was set as the final deadline for fully barring subscribers with four or fewer SIMs having unverified NIN details.
